FAQ About Our Touchless Light Switches

Does the Touchless Switch use a proximity sensor?

  • Technically, No. Our touchless devices generate their own infrared signal, similar to your TV remote control, and looks for that signal to be reflected back by your hand or other object. So it acts like a proximity sensor but uses an infrared signal and only looks forward, no side to side or up and down.

What makes the device germ-free?

  • Our touchless units do not require contact to operate. If you don’t touch it, you won’t pick up any germs. (Or leave any behind)

Why are there three LEDs on the front?

  • The center yellow led lights up to indicate the state the device is in. If this is lit up, the switch is off. This also makes it easier to find in the dark. The other two LEDs are an infrared transmitter and infrared receiver. They work together to detect objects such as your hand.

What is the best movement to use with this touchless switch?

  • It does not detect movement, just the presence of an object within one inch (2.5cm) directly in front of it. You can swipe up, down, left, right, or sideways and it will respond the same way.

Will a mirror directly in front of but across the room from the touchless device be a problem?

  • No. A highly reflective object such as a mirror can increase the detection range but under ideal circumstances the range will be doubled to two inches and only if the mirror is positioned two inches in front of the switch. Anything more than 2 inches away from the device, will not be detected.

Why is there a maximum 400 watts limit?

  • One of the electronic components within our touchless device gets warm when the light (or load) is on. The larger the load the warmer it becomes. 400 Watts ensures that it does not become too warm and cause the internal fuse to fail.

My lights flashed during a powerful thunderstorm even though they were off. Is this normal?

  • Yes it is. Often during a strong thunderstorm the voltage on the power line can surge. When this happens our switch will protect itself by bypassing some of the surge into the light. This only happens when the lights are off. If the lights are on when the surge occurs, the light will receive the full force of the surge.

The device has two black wires. Is there a difference or are they interchangeable?

  • The two wires are completely interchangeable.

Are other timer values besides none, 30 minutes and 50 minutes available?

  • No not at this time.

Is there an easier way to enable the timer?

  • Unfortunately no. Setting or disabling the timer is a bit of a bother. However, it only needs to be set the one time and it will remember that setting forever or until you change the setting to something else.

Can I turn the switch off before the timer runs out?

  • Yes. And the timer will reset its count and start again from the beginning the next time you turn it on.

Can I mount more than one TIMER5030 next to each other?

  • Yes. Take a look at the In Service Examples. Multiple touchless switches are mounted together in several locations.

Will I have to reprogram the timer if the power fails?

  • No. The TIMER5030 will remember its settings when the power fails. If it had been on when the power failed it will come back on when the power is restored. If the timer was running when the power failed it will continue the count from where it left off when the power is restored.

Can I use two MULTI-224s to replace my existing 3-Way switch?

  • Yes. Existing 3-Way switch installations will work with two MULTI-224s without need to change the wiring. But, it is a bit complicated. See the MULTI-224 ┬áDocumentation, Pages 3 and 4.

If I use the MUTLI-224 in a new 3-Way type installation will I need to run three wires between the new switches?

  • No. Two, three or four MULTI-224 switches can be used to control one light by connecting the MULTI-224s in parallel using only two wires. (i.e. NMD90, 14 gauge)

MULTI-224 Documentation

MULTI-224 A Better Way Video Demonstration

Installation and operation documents can be found here.