General Questions Pertaining to All Touchless Switch Types
Our touchless units do not require contact to operate. If you don’t touch it, you won’t pick up any germs. (Or leave any behind)
Technically, No. Our touchless devices generate their own infrared signal, similar to your TV remote control, and looks for that signal to be reflected back by your hand or other object. So it acts like a proximity sensor but uses an infrared signal and only looks forward, no side to side or up and down.
The center yellow led lights up to indicate the state the device is in. If this is lit up, the switch is off. This also makes it easier to find in the dark. The other two LEDs are an infrared transmitter and infrared receiver. They work together to detect objects such as your hand.
It does not detect movement, just the “presence” of an object within one inch (2.5cm) directly in front of it. You can swipe up, down, left, right, or sideways and it will respond the same way.
No. A highly reflective object such as a mirror can increase the detection range but under ideal circumstances the range will be doubled to two inches and only if the mirror is positioned two inches in front of the switch. Anything more than 2 inches away from the device, will not be detected.
One of the electronic components within our touchless device gets warm when the light (or load) is on. The larger the load the warmer it becomes. 400 Watts ensures that it does not become too warm and cause the internal fuse to fail.
Yes it is. Often during a strong thunderstorm the voltage on the power line can surge. When this happens our switch will protect itself by bypassing some of the surge into the light. This only happens when the lights are off. If the lights are on when the surge occurs, the light will receive the full force of the surge.
The two wires are completely interchangeable.
TIMER5030 Specific Questions
No. The TIMER5030 will remember its settings when the power fails. If it had been on when the power failed it will come back on when the power is restored. If the timer was running when the power failed it will continue the count from where it left off when the power is restored.
No not at this time.
Unfortunately no. Setting or disabling the timer is a bit of a bother. However, it only needs to be set the one time and it will remember that setting forever or until you change the setting to something else.
Yes. And the timer will reset its count and start again from the beginning the next time you turn it on.
Yes. Take a look at the In Service Examples. Multiple touchless switches are mounted together in several locations.
MULTI-224 Specific Questions
Yes. Existing 3-Way switch installations will work with two MULTI-224s without need to change the wiring. But, it is a bit complicated. See the MULTI-224 Documentation, Pages 3 and 4.
No. Two, three or four MULTI-224 switches can be used to control one light by connecting the MULTI-224s in parallel using only two wires. (i.e. NMD90, 14 gauge)
MULTI-224 is A Better Way for three way switches. Video Demonstration
Touchless Switch Documentation can be found here. Documentation
